Shipping costs are applied to each item on your items purchased and will calculated and displayed on your order.
Return Guidelines
If you are not happy for some reason with your purchase, you can return the items hassle free by contacting the returns department.
Our return guidelines only apply to items purchased directly from EnsoMartialArts.com. If you have purchased your goods from our shop or another company you must contact them as we do not deal with Third Parties.
Please follow these guidelines to return goods:
1. Send us the invoice relating to the goods in question.
2. E-mail us with your details or alternatively call us on 0117 942 5832
3. Once you have contacted us, send us the package back to the address given below*. All parcels must be returned with the postage pre-paid. We would recommend the use of a recorded delivery courier such as Royal Mail. Unless you have been advised by the returns department, we will not cover the return postage.
4. Once we have received the goods a member of the returns department will contact you. An appropriate means of credit will be applied unless an exchange was requested.
